Locking a user account
When a new user account is created, by default their account will be active. However, it is possible to lock a user’s account. This is necessary in order to edit any of the user’s basic details and may also be useful if a user’s account needs to be suspended for any reason without completely deleting it.
To lock a user’s account:
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Log in to your CMM account.
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Go to the ADMIN menu and select MANAGE USERS – this will take you to the Manage Users page where all existing users are listed in the grid.
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Click on the Edit link for the user account that you want to edit – this will take you to the Basic Details for that user.
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Uncheck the Is Active option.
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Click Save.
Once an account has been locked, the user will not be able to log into Cloud Machine Manager but their first name, surname and email address will now be editable by an Account Administrator.
To unlock an account, simply re-enable the Is Active option and Save.