Changing a user’s basic details
To review and update a user’s details:
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Log in to your CMM account.
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Go to the ADMIN menu and select MANAGE USERS – this will take you to the Manage Users page where all existing users are listed in the grid.
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Click on the Edit link for the user account that you want to edit – this will take you to the Basic Details for that user.
The details available on the Basic Details tab are:
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User name – The user’s first name. This is not editable while the user’s account is active.
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User surname - The user’s surname. This is not editable while the user’s account is active.
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User email address – The user’s email address. This is not editable while the user’s account is active.
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Is Active – Enabled by default when a user account is created. This must be enabled for the user to use their account but disabled to edit most details (see Locking a user account for more details).
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Main Contact - This is only checked for your account’s main contact with Blueberry Software. This is not editable here – it is automatically assigned based on the account details.
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Billing Contact - This is only checked for the user in your account on is responsible for billing. This is not editable here – it is automatically assigned based on the account details.
Also, a password reset email can be sent to the user by clicking the Send password reset email to user button.